Frequently Asked Questions
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Training is structured based on the predetermined educational layout. You decide what you would like to learn as the pet parent with my guidance as necessary and then customize it to fit the needs of your pup(s). Each session comes with pictures, skills we are building, and homework. The homework is essential to build on skills your pup(s) learned in class along with a rotation of infographics, educational videos, and other recommended content.
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Every seven sessions, you will attend one in person to review and to give you the opportunity to clarify anything you may be confused about. The first six sessions will be one on one with your pup(s) and I. This is to build trust and for me to get a better understanding of their needs.
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Training takes place in or around your home in order to build confidence and improve skills in a familiar area. We want them to stay under the threshold, keeping stress as low as possible, so that they can retain the information we are reinforcing. Typically I do pick up and drop off!
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I bring a kind and gentle approach to structured care influenced by science based methods. Open and constructive conversation is valued while prioritizing your pet(s) well-being.
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Instead of providing refunds, I have an exchange policy. You can exchange services with anything of equal value! Special cases can be negotiated depending on circumstances.
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I accept Apple Pay, Zelle, Venmo @mosspawpetcare, and cash. Invoices are sent either Sunday or Monday the week of training, walks, overnights, and other services. Payment is due prior to service and is greatly appreciated.